Use case

Choose your industry

Industries we serve

Improve the efficiency of your Contact Center with our comprehensive solutions, optimizing communication and productivity.

Hospitals and Clinics
Surgeons
Health & Wellness
Medical Tourism
Smart Communication

How Patients Up works in real life

Our tools and team are built to solve real challenges that medical professionals face every day, bringing structure, automation, and results.

Surgeons handling international inquiries

Convert global leads with bilingual agents, video calls, and travel support.

Clinics overwhelmed by DMs and WhatsApps

Centralize all platforms into one streamlined system with follow-ups and automation.

Clinics with scattered communication

Unify patient communication and standardize sales processes across all services.

Doctors with untrained staff handling sales

Replace guesswork with professional scripts, AI support, and trained agents.

Busy practices missing out on follow-ups

Automate reminders, follow-up messages, and lead nurturing sequences.

Medical teams scaling their operations

Use automation, integrations, and human sales support to grow sustainably.

Want to discuss your use case?

Have Questions?

Explore our frequently asked questions

Find answers to commonly asked questions about our products, services and policies in our FAQ section.

What are the benefits of using a contact center service?

PatientsUp’s services help improve the efficiency of customer communication, enhance customer service, and expand marketing reach.

Can PatientsUp tailor its services to our needs?

Yes, we offer customizable contact center solutions to meet your unique business needs, ranging from inbound to outbound services and across a variety of business scales.

Does PatientsUp only schedule appointments or does it also help close sales?

Our operators are trained to request advances, schedule procedures, and structure the entire patient experience, ensuring a professional and comprehensive conversion process.

How do we monitor Call Center performance?

We provide regular reports on call center performance, including response times, call duration, and customer satisfaction, so you can continuously monitor and improve service.

How does Patients Up improve customer service?

Our team provides quick and easy access to answer customer questions, resolve issues promptly, and provide effective after-sales support.

What is your contact center's onboarding process?

Our onboarding process is simple and swift. Our team will work with you to understand your needs, customize solutions, and train our agents to deliver outstanding service.

Do you offer 24/7 services?

Yes, we provide 24/7 call center services to ensure your customers can reach us whenever they need assistance or information.

How can I start using your contact center services?

Contact our sales team or fill out the contact form on our website, and one of our representatives will promptly reach out to discuss your needs and offer suitable solutions.